An order management system (OMS) is a technological tool that automates companies to handle customer orders from online receipt through inventory confirmation.
It synchronizes fulfillment management across diverse sales sources to offer real-time visibility into customer status throughout the fulfillment lifecycle.
An OMS assists retailers control the comprehensive order operation optimally, from the instant a consumer order management systemoms enters an order to its complete execution and subsequent return.
It simplifies stock management by offering real-time analytics on stock availability and order details, helping oms organizations to refine their delivery strategies and increase shopper service.
An effective OMS synchronizes with other enterprise systems like online store platforms, fulfillment management systems, financial software, and transportation carriers to drive a streamlined order fulfillment ecosystem from start to completion.